Last updated 23 August 2026
This policy explains what Interactive Ecommerce LLC ("Frank", "we") collects when you use takefrank.com, why, and what you can ask us to do about it.
We use cookies and similar identifiers for analytics and to measure advertising. That includes advertising pixels which tell the ad platform an action happened (a page view, a purchase) so campaigns can be measured and optimised. You can block cookies in your browser; the checkout still works.
Only the companies that make the shop run: our payment processor (Stripe), our order and page platform, our shipping and fulfilment partner, our email provider, and analytics and advertising platforms. We do not sell your personal information.
Order records are kept as long as tax and accounting rules require. Marketing contact details are kept until you unsubscribe or ask us to delete them.
Email hello@takefrank.com and ask us to access, correct, export or delete your data, or to stop marketing to you. We will action it and reply. Depending on where you live you may also have the right to complain to your data protection authority.
Frank is sold to adults 18 and over. We do not knowingly collect data from anyone under 18.
Last updated 23 August 2026
By buying from takefrank.com you agree to these terms with Interactive Ecommerce LLC.
Frank is a dietary supplement. It is not a medicine and it is not a replacement for prescription testosterone therapy. It is intended to support healthy testosterone levels already within the normal range. Statements on this site have not been evaluated by the Food and Drug Administration, and the product is not intended to diagnose, treat, cure or prevent any disease.
You must be 18 or over. Do not use Frank if you are pregnant or nursing. Talk to your physician before use if you take prescription medication — in particular blood thinners, diabetes or thyroid medication — or have a liver condition or any medical condition.
Prices are shown in US dollars and include no hidden fees. We may correct pricing or availability errors and cancel and refund an affected order. Placing an order is an offer; our confirmation email accepts it.
Payments are processed by Stripe. By ordering you confirm you are authorised to use the payment method.
The doses in Frank are taken from published human trials of the individual branded extracts. Those studies describe the ingredients, not the finished product, and are not a promise of any individual outcome. Results vary between people.
Do not resell Frank without written permission, misuse the site, or copy its content for commercial use. FRANK and the hexagon mark are trademarks of Interactive Trademark LLC.
To the extent permitted by law our liability for any order is limited to the amount you paid for it. Nothing here limits liability that cannot legally be limited.
These terms are governed by the laws of the State of Wyoming, USA.
We may update these terms. The version on this page at the time of your order is the one that applies.
Last updated 23 August 2026
Ninety days. The length of the longest trial we copied. If Frank has not earned its place, email us and we refund the lot.
Take Frank daily for up to 90 days from delivery. If you are not satisfied, email hello@takefrank.com within those 90 days and we will refund your purchase in full. Opened pouches are fine — that is the entire point of trying it.
Email hello@takefrank.com from the address you ordered with, or include your order number. No forms, no phone tree, no restocking fee. A person replies.
Refunds go back to the original payment method. We process them within 3 business days of approving the request; your bank usually posts it within 5–10 business days after that.
If a box arrives damaged, or is not what you ordered, email hello@takefrank.com with a photo and we will replace it. That is separate from the guarantee and has no time limit beyond a reasonable one.
If your order has not shipped yet, email us and we will cancel and refund it immediately.
Last updated 23 August 2026
Frank currently ships within the United States.
Shipping is free on every order during the founding batch. There is no minimum.
We pack and dispatch from our US facility within one business day of your order. Standard delivery is normally 3–5 business days after dispatch. Orders placed at a weekend or on a public holiday are processed the next business day.
You get a tracking number by email as soon as the box leaves the warehouse. If it has not arrived within a few hours of your confirmation email, check your spam folder before emailing us.
We ship to the address entered at checkout. If you spot a mistake, email hello@takefrank.com straight away — before dispatch we can usually fix it. After dispatch we have to wait for the parcel to come back.
If tracking stalls or the box arrives damaged, email hello@takefrank.com. We will chase the carrier or send a replacement. You should not be out of pocket because a parcel went missing.
Last updated 23 August 2026
One inbox, answered by a person. No ticket numbers, no phone tree.
We answer every email, usually within one business day. Include your order number if you have one — it makes the answer faster.
We are not able to give medical advice. If you take prescription medication or have a medical condition, please talk to your physician before starting Frank.
Interactive Ecommerce LLC
1309 Coffeen Ave, STE 10801, Sheridan, WY 82801, USA
Last updated 23 August 2026
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